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Company
We are passionate about service excellence and reliable smart solutions. |
As an innovative and global corporation, we are a leader in the production of premium laboratory equipment. With our products and solutions, we support users in over 80 countries worldwide in their work. Every day, we contribute to improving the quality of life of many people.
Heidolph Instruments devices and system solutions enable our customers to advance the healing and alleviation of disease. New techniques for ensuring adequate healthy foods are being developed with our products and new innovative materials can bring technological advances around the world. Other companies use our devices to manufacture, analyze and ensure the quality of their products.
Despite the wide variety of industries, all Heidolph customers have a certainty in common: they can always rely on the precision and reliability of our products. The combination of this outstanding quality with our world-leading service makes Heidolph Instruments one of the strongest partners in the laboratory equipment industry.
Our Promise
Research made easy
Research made easy that means for us, you are completely dedicated to your work and we take care of everything else. This starts with customer-oriented solutions through reliable and robust devices to the fastest response times in the industry and excellent service.
We are looking forward to an intensive cooperation with you, during which we are going to support you actively and individually. This is what we mean by “Research made easy” – we help you concentrate on your research, with your findings, your company and millions of people worldwide in mind.
Quality without compromise
- Multi-level quality control for every individual unit
- Average life expectancy over 10 years
- 3 year warranty without compromise
- Maintance-free and powerful engines
- Highest reliability and precision
- Simple operation through smart solutions
Excellent service
- Delivery within 7 days
- 24 hour respond time to all inquiries
- On-time delivery over 98%
- Guaranteed repair within 4 days
- Free device testing
- Application support by chemists
Made in Germany
Heidolph Instruments as a manufacturer of premium laboratory equipment, deliberately chooses Germany.
All products are developed and manufactured at our headquarters Schwabach. Also for purchased parts, we have high standards defined: Maintenance-free motors "Made in Germany" prevent downtime, preventable maintenance and costly repairs. The location Germany, which is a central part of the corporate philosophy, guarantees the development and production of high quality products, made for years of continuous use.
Our employees
Our employees represent the most valuable asset of our company. Because it is their daily enthusiasm that our customers value and that has made our dynamic development possible. Of central importance is the assumption of responsibility and initiative by highly motivated employees. They continuously set new standards for excellent product quality and customer focus, as well as unparalleled service to our customers around the world.
Responsibility through safety
It is the responsibility of our company not only to ensure the safety of our customers, but also to protect the well-being of our employees. The certification of our occupational safety management system (AMS) with high safety requirements, in conjunction with firmly defined management principles for all supervisors, helps us to live up to this responsibility.
Our social contribution
Heidolph Instruments is committed intentionally to manufacturing in Germany, Bavaria and Schwabach. In addition, we select our suppliers and service providers specifically from the region. Because this is how we contribute to employment and to strengthening Germany as a business location. In the future, it is our goal to keep renouncing subsidies, as well as obtain Schwabach as an innovative and economically strong location.
Social commitment
Social engagement is as important to us as our other business goals. Because only when we make our voluntary contribution to society, people in more difficult situations than we do have the opportunity to participate in our success. In addition to financial support of social projects and associations, we also try with our expertise and our expertise to inspire young people for the world of science and to support their research. Therefore, we hope to create a better future for all the people of our society.
Working at Heidolph Instruments
The guarantors of our very dynamic development are the motivation and appreciation of our employees. They continuously set new standards for excellent product quality and customer orientation as well as unparalleled service for our customers all over the world.
The location of our company is Schwabach near Nuremberg. Here, the development and production of our systems as well as the coordination and control of the national and international sales activities takes place centrally.
Vocational training made easy
As a manufacturer of premium laboratory equipment, we are aware of the indispensability of winning well-trained and motivated employees for our own vision. We are accordingly proud to have been regarded as an outstanding training company for more than 80 years. Thus, as a company, we can take on additional social responsibility in the region and ensure that young people are prepared for a successful and fulfilling working life. For years, the rate of vocational training at Heidolph Instruments has been almost 8%, which is well above the average of just under 5%.
Red Dot Winner 2020
We are very pleased that our new generation of rotary evaporators, in addition to being named "Most Innovative Product" at the LLG Sales Convention 2019, was also able to convince the top-class international jury of the Red Dot Award with its intuitive and creative interface design.
Most Innovative Product
LLG is the central organization of a group of 33 owner-managed laboratory distributors in Europe, Asia and Australia. As every year, the LLG organizes a sales convention in Mainz, where 100 manufacturers can present their current products and services to the specialist public.
iF Design Award
Since over 60 years the iF Design Award has been a global, recognized trademark for outstanding design achievements and thus one of the most important design awards in the world.
ISO 9001:2015 Certificate
The quality and safety of our products have always been a part of our corporate strategy. A detailed quality management system (QMS) is an important basis for achieving and maximizing these goals. The ISO 9001: 2015 standard defines this basis and sets the highest standards for the quality of our products as well as for our services.
Best After-Sales Service
On the LLG Sales Convention Heidolph After-Sales Service has been awarded to be the best among more than 50 different manufacturers of laboratory equipment.
HT-CON Benchmark
The HT-CON management consulting evaluated the customer orientation of Heidolph Instruments in the course of an independent study, as very good. In 2007, we took second place in the ranking of all companies audited.